Privacy Policy

At Green Way Energy LLP ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us regarding solar panel installations in Bihar.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number
• Residential or commercial address
• Electricity consumption details and bills
• Aadhaar number, PAN card (for subsidy applications)
• Bank account details (for payments and subsidies)
• Property ownership documents
• Photographs of your rooftop/premises

Automatically Collected Information

• IP address, browser type, device information
• Pages visited, time spent on site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for:

• Processing your solar installation inquiries and quotations
• Conducting site surveys and system design
• Installing, commissioning, and maintaining solar systems
• Processing PM Surya Ghar Yojana subsidy applications with MNRE/DISCOMs
• Handling payments, invoicing, and financial transactions
• Providing customer support and after-sales service
• Sending service updates, maintenance reminders, and promotional offers
• Complying with legal obligations and government regulations

3. Information Sharing and Disclosure

We may share your information with:

• Government Authorities: MNRE, NBPDCL/SBPDCL for subsidy processing and net metering approvals
• Service Providers: Installation partners, equipment suppliers, logistics providers
• Financial Institutions: Banks for loan processing (with your consent)
• Legal Compliance: When required by law or court order

We do NOT sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure servers with restricted access
• Regular security audits
• Employee confidentiality agreements

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent (where applicable)

To exercise these rights, contact us at support@greenwayenergy.in

6. Cookies and Tracking

We use cookies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., government portals, payment gateways). We are not responsible for their privacy practices.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

Green Way Energy LLP

Sitamarhi, Bihar - 843301, India

Phone: +91 7564815146

Email: support@greenwayenergy.in